Exchanges - Returns
1. Cancellations, Changes.
Upon completion of the order, you may change or completely cancel the order only before final shipping of the product(s).
2. Replacement / Return Goods.
When a product arrives damaged or broken, brettosplaka.com will replace it without any extra charge provided you send a photo via email showing the physical condition of the product. Brettosplaka.com will also replace a product, free of charge, in the unlikely event that this product is spoiled. In this case, the user must return the defective product within 48 hours of its receipt.
3. Right of Withdrawal (applies only for EU orders).
You have the right to cancel and return your order within 14 days, for any reason and without a justification. The full amount including the delivery costs will be credited back to the same payment method you selected to pay for the order in the first place. You will just need to bear the cost to ship the package back to our store.
© 2020 Βrettosplaka. All Rights Reserved.
Upon completion of the order, you may change or completely cancel the order only before final shipping of the product(s).
2. Replacement / Return Goods.
When a product arrives damaged or broken, brettosplaka.com will replace it without any extra charge provided you send a photo via email showing the physical condition of the product. Brettosplaka.com will also replace a product, free of charge, in the unlikely event that this product is spoiled. In this case, the user must return the defective product within 48 hours of its receipt.
3. Right of Withdrawal (applies only for EU orders).
You have the right to cancel and return your order within 14 days, for any reason and without a justification. The full amount including the delivery costs will be credited back to the same payment method you selected to pay for the order in the first place. You will just need to bear the cost to ship the package back to our store.
© 2020 Βrettosplaka. All Rights Reserved.